Goals

Improve customer experience and delivery accuracy by dynamically hiding unsupported shipping methods for specific drop ship items in the e-commerce cart.

Contributions

Developed a JavaScript application layered on top of the e-commerce platform. Built logic to parse the cart object, identify item vendors, and determine eligible shipping methods per vendor. Implemented dynamic hiding of unsupported shipping options and customer-facing alerts when restrictions apply.

Outcomes

Eliminated common fulfillment issues caused by incompatible shipping selections. Reduced customer dissatisfaction due to delayed shipments. Provided a more transparent and accurate checkout experience aligned with partner fulfillment capabilities.